The majority of our orders are shipped from Amazon's fulfillment centers in Canada. Approximate delivery time is 3-8 business days.
A two business day shipping option is also available at an additional charge. Express shipping costs will calculate at checkout.
Please allow at least 1 business day for your order to process. Express orders are typically processed within 24 hours. All items are shipped in discrete packaging.
PLEASE double check the shipping address you entered in during checkout. You will receive a confirmation email once you place your order. We are not responsible for incorrectly entered shipping addresses. Please reply to the order confirmation email ASAP if you did make a mistake. We will do our best to correct it before your order is packaged by our fulfillment center.
LIVE IN THE US?
At this time, our fulfillment center does not ship from Canada to the US. However, depending on the amount of stock we have stored at our home, we can ship some of our products to the US.
Check out our Etsy shop to browse the products available to US customers and to purchase these items. If there's something else you had your eye on that's not listed on our Etsy, reach out to us and we'll try and work something out for you!
More photos on our Instagram on our highlight reels!
Submit your photos to email@example.com or tag us on IG @hightreedesigns
Stash Box Lock Setup:
Set to current code (Default Code 0-0-0)
Open lock by pressing latch to the RIGHT then release latch
Hold the latch to the LEFT
While continuing to hold latch to the LEFT, set new desired code
When you have entered new desired code release latch to neutral position
New code has been set
Stash Bag Lock Setup:
Set lock to current code (Default Code 0-0-0)
Open lock by pressing latch to the LEFT (for Green Bag & Large Grey Bag) or RIGHT (for Small Grey Bag) then release latch
Press down circular pin on top of lock with pen or other object
Pin will click and stay depressed
Lock is now in program mode
Enter new code
When new code is entered press latch to the right (for grey bag) or left (for green bag)
The circular pin will pop back up and the new code is set