CANADIAN ORDERS

The majority of our orders are shipped from Amazon's fulfillment centers in Canada. Approximate delivery time is 3-8 business days.

A two business day shipping option is also available at an additional charge. Express shipping costs will calculate at checkout.

Please allow at least 1 business day for your order to process. Express orders are typically processed within 24 hours. All items are shipped in discrete packaging.

PLEASE double check the shipping address you entered in during checkout. You will receive a confirmation email once you place your order. We are not responsible for incorrectly entered shipping addresses. Please reply to the order confirmation email ASAP if you did make a mistake. We will do our best to correct it before your order is packaged by our fulfillment center.

LIVE IN THE US?

At this time, our fulfillment center does not ship from Canada to the US. However, depending on the amount of stock we have stored at our home, we can ship some of our products to the US.

Check out our Etsy shop to browse the products available to US customers and to purchase these items. If there's something else you had your eye on that's not listed on our Etsy, reach out to us and we'll try and work something out for you!

More photos on our Instagram on our highlight reels!

Submit your photos to info@hightree.ca or tag us on IG @hightreedesigns

Stash Box Lock Setup:

1. Set to current code (Default Code 0-0-0)
2. Open lock by pressing latch to the RIGHT then release latch
3. Hold the latch to the LEFT
4. While continuing to hold latch to the LEFT, set new desired code
5. When you have entered new desired code release latch to neutral position
6. New code has been set

Stash Bag Lock Setup:

1. Set lock to current code (Default Code 0-0-0)
2. Open lock by pressing latch to the LEFT then release latch
3. Press down circular pin on top of lock with pen or other object
4. Pin will click and stay depressed
5. Lock is now in program mode
6. Enter new code
7. When new code is entered press latch to the left
8. The circular pin will pop back up and the new code is set 

Priming your Strain Stylos for first use:

1. Wet tip with water.
2. Shake pen to mix ink.
3. Press and hold the pen foam tip down on a surface for approximately 20 seconds or until ink saturates tip.
4. Press and hold the foam tip down for 20 seconds on a surface and you should start to see the ink fill the foam tip. (The foam tip will retract inside the pen approx 1/4") 
5. Repeatedly press and release the foam tip on a surface to add more ink
6. The white foam tip should now be the colour of the liquid ink and is now ready to write on surfaces
7. Occasionally shake and press the pen foam tip repeatedly to saturate the pen foam tip
8. If the ink ever gets dried out you can add a little bit of water to the pen foam tip to help get the ink flowing again

Label and color code your stash with the Industry Standard Colors:
Purple - Indica
Orange - Sativa
Green - Hybrid

Forgot Your Code?

Send us an email and we will provide you with instructions to reset your Stash Bag combination lock. 

For Stash Boxes, replacement locks and special screwdriver bits are available for purchase.